Knowledge Transfer

The Knowledge Transfer Monitoring Centre collects details on innovation needs reported by banks regarding Knowledge Management & Transfer and reinforces networking among the reference members of the working group.

The Knowledge Transfer Monitoring Centre collects details on innovation needs reported by banks regarding Knowledge Management & Transfer and reinforces networking among the reference members of the working group.

The activity centres on the analysis of operating procedures and organisational characteristics within Help Desk structures with a view to providing one-to-one assistance and of the technologies supporting the ongoing transfer of operating knowledge, skills and collaboration according to an employee-centred logic.