The 5th Report from ABI Lab, published in November 2013, analyzes the evolution of Enterprise Architecture (EA) in Italian banks, highlighting the increasing role of the IT sector in optimizing operational models and adapting to changing customer habits. The report proposes an architectural reference framework and gathers best practices and architectural mapping projects, emphasizing the importance of IT governance and the EA discipline to foster communication and change in banks. It also illustrates various models and maps, including those related to processes, information, and infrastructural components, with attention to regulatory compliance and operational risks. Appendices are included detailing the taxonomy of processes, information map, application map, and map of infrastructural components.