The document provides a qualitative analysis of application areas in the banking sector, particularly focusing on relationships between the business domain and the application domain. The 2010 survey used a questionnaire to assess non-functional aspects such as flexibility and integration, reporting an average flexibility score of 2.4 on a scale of 1 to 5. Responses were categorized from 9 banking institutions, correlating effectiveness with parameters such as reliability and multi-platform support. Areas needing improvement include multi-language and multi-currency support. Additionally, the document discusses evolving IT trends, including cloud computing and architectural innovation.
